At UR Style Shop, we prioritize customer satisfaction. If you are not fully satisfied with your purchase, our refund policy is designed to make the return process simple and transparent. Whether you want to cancel an order before it’s delivered or request a refund within 7 days post-delivery, we’re here to assist you.

1. Order Cancellation

• Cash on Delivery (COD) Orders: For COD orders, you have the flexibility to cancel your order anytime before it is delivered. Just log in to your account on www.urstyleshop.com, navigate to your order history, and select the order you wish to cancel.

2. Refund Eligibility

• Post-Delivery Refund Window: Once your product has been delivered, you have a 7-day period to request a refund if you are unsatisfied.
• Conditions for Refund:
  • The product should be unused, unwashed, and in its original condition with all tags attached.
  • The refund request must be initiated within 7 days of delivery.

3. How to Request a Refund

• Log in to your account on www.urstyleshop.com.
• Access your order history and select the specific order you want refunded.
• Follow the prompts to complete your refund request.

4. Refund Process

• Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days, depending on your payment method.

5. Contact Us

If you have questions or need further assistance, please reach out to our support team at support@urstyleshop.com.